ioki Hamburg becomes hvv hop – mobility, scheduled transport: local public transport, ride pooling | News | VISION mobility

The on-demand service ioki Hamburg has changed its name and will henceforth be called hvv hop. This also entails a new design for the shuttle cars, which must now be designed by the Hamburger Verkehrsverbund (hvv). The on-demand service, with which passengers can conveniently book a ride as needed, will continue to be operated by Verkehrsbetriebe Hamburg-Holstein GmbH (VHH). A “hop” is the intermediate step from one station or stage to another within a network. The on-demand service runs under a regular bus concession and is integrated into the existing public transport system. The app “ioki Hamburg” will also be renamed “hvv hop”. This works automatically via an update, previously users just had to update the app on their smartphone. The update will be available in the app stores from December 7, shortly before the schedule change. As usual, former ioki Hamburg users can also book their journey from hvv hop in the app. Barrier-free connection to hvv Passengers can either be driven from their starting address to a stop, or they can be taken from a stop to a destination address in the service area.

bundling as a goal

The purpose of the on-demand service is to collect as many travel requests as possible in order to make optimal use of routes and vehicles. Stops are also accessed from which the journey can be continued to destinations outside the respective hvv hop service area, such as S-Bahn stations and bus stops. For a trip, you must have a valid hvv ticket plus a supplement per trip, which is paid via the app. Severely disabled passes are also recognized on the on-demand lines, equivalent to their validity for local transport. This removes the supplement for hvv jumps for the severely disabled.

In general, the issue of accessibility is the focus of the service. A fold-out ramp and a swivel seat make it easier for people with reduced mobility to get in and out. Even ordinary wheelchairs could be transported with hvv hop vehicles. On the move in the Hamburg capital region The on-demand service hvv hop is a mobility service for the so-called “last mile”. TX shuttles from the Sino-British provider LEVC run in specified service areas and are primarily intended as feeders for onward journeys in hvv.

“With the renaming of the on-demand service to hvv hop and the redesign of the shuttles in the design of the Hamburger Verkehrsverbund, it now becomes even clearer to the outside world that this is a mobility service that is deeply integrated into the hvv. ,” explained Anna -Theresa Korbutt, CEO at Hamburger Verkehrsverbund.

Anjes Tjarks, senator for the Authority for Transport and Mobility Transition of the Free and Hanseatic City of Hamburg, wants to use the Hamburg-Takt wishes perspective to create a mobility offer in public transport throughout the city within five minutes. Especially in the suburbs and in the capital region, he sees on-demand services – for example as a feeder to the rapid transit or bus system – as a sensible supplement to public transport and a sustainable and comfortable alternative to your own car. From January 2, 2023, ioki Hamburg will offer exactly this service in Harburg under the name hvv hop – i.e. in an area south of the Elbe that previously had no comparable on-demand offer, and from which thousands of commuters travel every day and want to go . to the center of Hamburg.

“Hvv hop will thus serve an area that is three times larger than ioki Hamburg before, with more potential passengers, and which will continue to be integrated into the hvv and completely barrier-free. Due to the additional operating areas from Moia to Lurup/Osdorf , Wilhelmsburg, Rahlstedt, which will be expanded from January 2023 and Billstedt, we are increasing the area where an on-demand offer will be available in Hamburg in the future by a total of 50 percent,” enthuses Tjarks.

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